ERP and CRM

Streamline Operations and Enhance Customer Relationships with ERP and CRM Solutions

Seamlessly integrate and optimize your business processes and customer interactions with DTC’s comprehensive ERP and CRM solutions. 

We specialize in delivering robust Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) solutions that empower businesses to streamline operations, improve efficiency, and strengthen customer relationships. Our expert team combines industry expertise with leading ERP and CRM technologies to design and implement tailored solutions that align with your specific business requirements. 

Our ERP and CRM Solutions Stack

Process Integration and Automation

Our ERP solutions integrate and automate key business processes across various departments, enabling efficient resource management, supply chain optimization, and seamless collaboration.

Customer Engagement and Relationship Management

Our CRM solutions provide a centralized platform for managing customer interactions, enabling you to nurture leads, enhance customer satisfaction, and drive sales growth through personalized marketing campaigns and customer service.

Real-time Analytics and Reporting

Our ERP and CRM systems offer comprehensive analytics and reporting capabilities, empowering you to gain real-time insights into your business performance, identify trends, and make informed decisions.

Scalability and Customization

Our ERP and CRM solutions are designed to scale with your business needs, allowing for customization and modular expansion to accommodate future growth and evolving requirements.

Why DTC ?

Elevate your business operations with DTC’s ERP and CRM expertise. Our certified ERP and CRM domain functional specialists can help implement and customize ERP and CRM solutions tailored to your unique business needs, streamlining processes, enhancing customer relationships, and driving overall efficiency. Choose us for seamless integration, comprehensive support, and a track record of successful ERP and CRM implementations that transform your business for sustainable growth.

Client-centric Focus

Expert Domain Consultants

Proven Methodology and Best Practices

Enhanced Communication

Stakeholder Satisfaction

CASE STUDY

A large Apparel Manufacturing company incurring financial losses due to inefficient inventory management and missed sales opportunities due to overstocking or stockouts.

Implemented an automated inventory management system using Business Central, which tracked real-time sales data, monitored stock levels, and generated alerts for reordering or restocking

CASE STUDY

Our partner in the Kingdom of Saudi Arabia sought pre-sales support for RFP analysis, solution scoping, fitting appropriate solution components, and architecture design estimation.

DTC provided senior solution architects to support the partner in mapping Microsoft Dynamics 365 F&O, Microsoft Dynamics 365 CE/CRM, and third-party add-ons during the RFP bid process.

Foster long-term customer relationships with ERP & CRM solutions

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