use cases of microsoft dynamics 365 business central

Use Cases of Microsoft Dynamics 365 Business Central

Small and medium-sized businesses looking for a sophisticated ERP system that is easy to use, versatile, and configured in the cloud or on-premises will find great value in Microsoft Dynamics 365 Business Central. Businesses that are willing to embrace digital technology may get a lot of benefits by using Dynamics 365.


On-premises ERPs are used by barely 15% of firms, compared to 86% of enterprises utilizing cloud ERPs. Automated procedures and workflows in Dynamics 365 Business Central allow your firm to integrate several disconnected systems while enhancing productivity.


In this blog, we will discuss the use cases of Microsoft Dynamics 365 Business Central.


1. Low Cost of Ownership

A small or medium-sized business might benefit from using Dynamics 365 Business Central to manage its cash flow while keeping costs down. Your company can benefit from cloud ERP’s minimum infrastructure investment and lack of upgrade or maintenance expenditures. There is no need to make a large upfront payment when you choose a subscription model that charges you a predetermined monthly fee.


You will save money by avoiding the need for servers, management, specialized IT workers, and other costs associated with on-premises solutions. You’ll be up and running in minutes when you finally get your hands on Business Central.


2. One-Stop Data Storage Facility

Microsoft Dynamics 365 Business Central 

One source of information will be created for the whole organization and accessible to everyone in the corporation. This means your data will be stored in a secure, central location that is constantly updated with the most current information. Everyone in the company may use the same data while making a decision or creating financial reports since it is shared across the organization.


Thanks to pre-installed dashboards, quick data reporting and analysis access are possible. Better business decisions may be made, and your company’s growth can be accelerated by utilizing data from several departments, including finance, administration, sales, purchasing, and inventory.


3. The ERP/CRM Functionalities are Combined

Microsoft’s Business Central may be a good fit if you’re looking to improve customer service and build stronger relationships with your customers. As the sales cycle progresses, you can use CRM tools to keep track of client contacts and gain insight into upsell, cross-sell, and renewal opportunities.


Variable pricing and discounts that you choose yourself can benefit both individuals and businesses. Regarding customer experience, you may manage customer returns or after-sale issues, handle customer inquiries, supervise repair details, and respond to inquiries swiftly and effectively, among other things.


4. Supply Chain and Warehouse Management

Microsoft Dynamics 365 Business Central 

There are numerous features to choose from in Dynamics 365 Business Central regarding managing inventories and the supply chain. Automated purchase orders based on sales forecasts and projected inventory shortages can increase supply chain efficiency when used with predictive stock replenishment.


Using a template to establish the best storage arrangement for your items in your warehouse may help increase the productivity of your processing and stocking sections.


5. Possessing the Flexibility

Cloud computing has enabled you and your employees to access your business data instantly. As a result, you’ll be able to run your business virtually anywhere, at any time, on any device. Adaptability is critical in today’s remote work environment, where the norm is to work from home or a coffee shop. Because of its versatility, Business Central can grow with your business, no matter how large or small those requirements may become.


6. Intensely simplifies Project Management

Additional Dynamics 365 Business Central features include project management, which helps you keep your projects on time and within your budget. Using project timesheets, task accounting, and reporting tools, you can create, manage, and keep tabs on the development of projects. Managing resource levels can also be done by anticipating future capacity and revenue prospects. Your projects will be tracked in real time, and you’ll be able to use this knowledge to keep your business profitable.


7. Enables a Single Point of Integration

Those who currently use Microsoft business programs like Office 365 in their organizations will be pleased by the ease with which Dynamics 365 Business Central integrates. Additionally, it comes pre-loaded with Microsoft Power BI dashboards. The Microsoft AppSource or a Microsoft Dynamics partner may be used to customize further and fulfil specific business requirements, allowing you to personalize your service further.


8. Confidentiality and Compliance with Data Protection Laws

Businesses of all sizes benefit from the stability and control of using Dynamics 365. If you’re using a cloud-based service, you can be certain that your data will be safe and secure. Adding features like authorization, verification, password protection, and auditing may help make your app more secure. Microsoft Dynamics 365 Business Central helps companies conducting business globally to tailor their settings so that their data is captured and maintained in compliance with local standards.


9. Faster Implementation

Office 365 applications, the Power platform, third-party add-ons and customizations contribute to faster deployment. Since the system may be used in conjunction with other solutions, businesses can achieve their goals without making major changes.


10. Exceptional Customer Service and Easier Upgrades

Microsoft Dynamics 365 Business Central 

Since add-ons and customizations are no longer included in the primary product, providing support is much easier. The program’s usage and support are made easier by the program’s clearly defined and discrete functional modifications. Because of software updates, reviewing every change and modification that has occurred throughout time and how they should be included in the current release is no longer necessary.



Dynamics 365 Business Central, Microsoft’s enterprise resource planning solution for small and medium-sized businesses, retains its position as the market leader. When it comes to Microsoft’s Business Central, the company is gaining ground in the industry with the use cases listed above.


Also read: Top Benefits of Migrating to Dynamics 365 Business Central Cloud (SaaS)

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